We accept payments via Visa and MasterCard. To complete a transaction, you will need to provide your credit card information, including the card number, cardholder name, expiration date, and three-digit security code. We guarantee that all your personal information, including your name, address, phone number, email, and bank card details will remain confidential.
OOAK works with TNT and TNT Express to provide all of its delivery needs. Once an item is ready to ship, its delivery time may range anywhere from 2 to 7 days depending on the destination. The standard TNT delivery fee is €14 and the TNT Express fee is €24. However, orders that include 2 or more items are eligible for free shipping! If there is only one item in your cart, you will receive a link with more information on how to pay the delivery fee.
Please note that OOAK products are custom made and tailored to your individual specifications. As such, they can only be returned if they contain a factory defect or do not strictly match your order specifications.